Acceptable Use Policy

What you may not publish on you.new, and what happens if you do.

Last updated: October 2026

Draft — under review, not yet in force

This document is published for review and is not the final policy. Some details are still to be confirmed and are marked as such. It does not yet create binding obligations for either you or us.

1. Scope

This policy applies to everything you publish through you.new: your page, your tabs, your cards, your links, your uploaded images and files, your text, your contact information, and any third-party content you embed. It applies whether your page is public or hidden, and whether your account is free or paid.

It forms part of the Terms of Service. By creating a page you agree to it.

2. Content you may not publish

You may not publish, link to, or embed:

3. Conduct you may not engage in

4. Third-party content you embed

Widgets, forms, chat tools, and other embeds you place on your page are your responsibility. Content served by a third party through your page is treated as your content under this policy. We may block specific domains or embed sources across the whole service at any time.

You are responsible for ensuring that any third-party tool you embed complies with applicable privacy laws in the jurisdictions where your visitors are located. This includes obtaining any required consents before deploying tracking pixels, chat tools, or lead capture forms through your page.

A form on your page may not ask visitors for passwords, or for card or bank numbers outside an approved checkout. Embeds from sources we don’t recognise are reviewed by a person, and links are checked against known lists of harmful sites.

5. How we enforce this

Depending on the severity and the circumstances, we may:

We may act without prior warning where content is clearly and seriously in breach. For anything less clear-cut, content stays live while a person reviews it.

Action taken against your page does not entitle you to a refund, except where required by law.

6. How you will know, and how to respond

How you will know. If your page is taken offline or your account is suspended, a notice appears in your page builder the next time you sign in. The notice states what was restricted and the reason.

How to respond. If you believe we have made a mistake, contact support and describe what was removed and why you think the decision was wrong. A person will look at it again.

We aim to respond within 48 hours, and we may decline to reverse a decision. Where content is restored it becomes visible again immediately.

7. Automated screening

We use automated systems to check images and text published through you.new for the content described in Section 2. Where image screening is enabled, images you upload are sent to a third-party classification provider for analysis. This is described in our Privacy Policy, which explains what data is shared, with whom, and for how long it is retained.

Automated systems make mistakes. They are used to refuse the clearest breaches and otherwise to flag content for a person to review — they do not take a page offline on their own.

Your content is not used to train any AI model. We do not use your page content, your uploaded images, your contact information, or your account data to train machine learning models. This applies to our own systems and to any third-party systems we work with.

8. Reporting content

Anyone can report a page using the Report link in its footer. You do not need an account to submit a report. Reports are reviewed by a person. We will not tell you the outcome of your report, and reporting a page does not automatically remove it.

False reports submitted to harm another member may result in action against the reporting account under Section 3.

We aim to review every report within 48 hours. An account with three confirmed reports is suspended: its pages go offline at once, and its page names are released 14 days later unless the suspension is lifted on appeal.

9. Changes to this policy

We may update this policy. We will post the updated version at this address and update the date at the top. Continued use of the service after a change means you accept the updated version. Where a change is material, we will make reasonable efforts to notify you — for example, through a notice in your dashboard.


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